CHLOÉ LAU.

Doctoral Researcher.
PHD @ USM Centre for Policy Research

I'm a fellow at USM (Universiti Sains Malaysia), interested in how social trust, communication, and cultural factors influence blockchain adoption across societies with a focus on Southeast Asia.

Beyond academia, my work spans media, blockchain technology,
and digital ecosystem development. Visit Work to learn more about
my professional experience, or About for a more personal introduction.

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ABOUT

I'm a doctoral researcher at Universiti Sains Malaysia, studying how social trust, communication, and cultural dynamics shape blockchain adoption across different societies, with a particular focus on Southeast Asia.

I was born and raised in Austria and now split my time between Hong Kong and Penang, after previous chapters in Vienna and Cyprus. German is my first language, though I use English almost exclusively in my professional life. I'm currently improving my Cantonese (shoutout to my teacher Jody) and plan to tackle Malay next.

Outside of crypto and research, I'm an avid traveller (5 continents and 40+ countries so far, next stop as of December 2025: Uzbekistan & Kazakhstan), a collector of stationery and papeterie, and a lover of biopics.

Chloé Lau portrait

WORK

I joined the web3 industry in 2021 and am excited about work has taken me around the globe.

Before that I have worked in mainstream media and I've collected some experience in humanitarian work.

Other notable stations

Spark Mint Group 78 AGS Footprint UN Women Catharsis

Selected Stations

RESEARCH OVERVIEW

Throughout my doctoral research, I aim to develop frameworks, mapping tools, and data-driven insights for the broader Southeast Asian region, all open-source and publicly accessible. This work will span academic publications, policy-oriented outputs in written and spoken form, and more mainstream research-driven media, with the goal of bringing wider attention to the actual factors that shape digital adoption across SEA.

My doctoral project, Local Trust, Global Tech: Social Responsibility and Blockchain's Uptake in Malaysia, is grounded in a central insight: technology adoption is not a technical problem, it is a human one. Despite rapid digitalisation across Southeast Asia, adoption of blockchain and related technologies remains uneven, influenced less by technical performance than by trust, communication, cultural expectations, and dominant public narratives.

Southeast Asia is one of the fastest-growing digital economies in the world, yet deep structural inequalities still shape who participates and who is left behind. Malaysia, for example, is often described as remaining in an early-adopter phase despite strong infrastructure, indicating that barriers are primarily social rather than technical. While models often assume individuals adopt new tools rationally, research consistently shows that institutional trust, cultural frames, perceived risk, and narrative environments play a far more decisive role.

Mural artwork

Supervised by:

Assoc. Prof. Dr. Mohammad Reevany Bustami (Main Supervisor)

Assoc. Prof. Dr. Azeem Fazwan Ahmad Farouk (Co-Supervisor)

Centre for Policy Research, Universiti Sains Malaysia